At Ana Gaming Brasil S/A (“Ana Gaming”), we process your personal data when you use our website (“Site”).
The purpose of this Privacy Policy is to inform you in a simple and accessible way about what data we process, for what purposes, your rights and how to exercise them, as well as how we process your personal data based on the General Data Protection Law (“LGPD”).
This Law provides for the processing of personal data, with the aim of protecting the fundamental rights of freedom and privacy of its users, employees, and third parties.
This Policy reaffirms our commitment to privacy, security, and transparency in the processing of your information and personal data.
This policy applies to all Ana Gaming employees, third parties, and service providers.
Glossary
Anonymization: use of reasonable technical means available at the time of processing, through which data loses the possibility of association, directly or indirectly, with an individual;
Consent: consent: free, informed, and unequivocal manifestation by which the holder agrees to the processing of their personal data for a specific purpose;
Personal data: information related to an identified or identifiable natural person;
Sensitive personal data: personal data about racial or ethnic origin, religious belief, political opinion, membership of a trade union or organization of a spiritual, philosophical, or political nature, data relating to health or sexual life, genetic or biometric data, when linked to a natural person;
Anonymized data: data relating to the holder that cannot be identified, considering the use of reasonable and available technical means at the time of its processing;
Financial Data: Financial information (e.g., pix key) of the player;
Data Controller: a person appointed by the controller and operator to act as a communication channel between the controller, data subjects, and the National Data Protection Authority (ANPD);
International data transfer: transfer of personal data to a foreign country or international organization of which the country is a member;
Processing: any operation carried out with personal data, such as those relating to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination or extraction;
What Data We Collect
We at Ana Gaming may collect the information you, the user, entered at the time of registration. Among the data collected, we list the following:
| Activity | Data Types | Treatment Hypothesis |
| Register | · Full name;· Nationality;· Individual Taxpayer Registration Number – CPF;· Date of birth;· Full address, which cannot be a post office box;· Country of residence;· Telephone number;· e-mail;· Data on registered deposit or prepaid payment accounts;· IP address registered at the time of registration;· Geolocation; and· Scanned copy of a valid identification document with a photo (National Identity Card, General Registry – RG, National Driver’s License – CNH or Passport). | Regulatory Legal Obligation |
| Authentication of Ownership | · Facial Recognition· Personal Identification DataFinancial Data | Regulatory Legal Obligation |
| Betting Behavior Assessment and Integrity Monitoring | · Registration Data;· Financial Data;· Game Information· Connection Information;· Location Information. | Regulatory Legal Obligation |
| Communications (Promotions) | · Registration Data | Consent |
| Request handling | · Registration Data;· Financial Data;· Game Information;· Connection Information. | Regulatory Legal Obligation |
| Report to Authorities | · Registration Data· Contact Details· Game Information;· Financial Information;· Connection Information. | Regulatory Legal Obligation |
| Measures to Prevent Fraud, Financial, and Illegal Crimes; | · Registration Data· Contact Details· Game Information;· Financial Information;Location Information;· Connection Information | Regulatory Legal Obligation |
Who do we share your data with
We may share your data with companies in the Ana Gaming group (trademarks of the same operating agent) and with the following organizations:
· Financial Agencies (Financial Institutions and Payment Institutions);
· Necessary third parties, including casino and betting providers, for the performance of our services.
Furthermore, for accountability purposes or to cooperate with local authorities to comply with regulatory legal obligations, we may share your data with public regulatory bodies.
Your rights
We at Ana Gaming respect and guarantee you the possibility of exercising your rights at any time, free of charge, as provided for in SPA/MF Ordinance No. 1,231 of July 31, 2024, Art. 23, and the LGPD Chapter III.
Below, we demonstrate how to exercise your rights:
| Right | How to exercise |
| Confirmation of the existence of treatment | Access your account > Account Data or request via email at [email protected] or through the Platform chat |
| Data access | |
| Correction of incomplete, inaccurate, or outdated data | |
| Anonymization, blocking, or deletion of data | Request via email at [email protected] or through the Platform chat |
| Deletion of data processed with consent | |
| Revocation of consent | |
| Information about the possibility of not providing consent | |
| Information about data sharing | |
| Data portability |
If you do not have access to your account for any reason, please contact us via email at [email protected]. For your security, please confirm the veracity of your ownership.
How we protect your data
To protect your data, we at Ana Gaming adopt technical and organizational security measures. Data is stored in a secure operating environment that is not accessible to the public.
Minors’ Data
Ana Gaming, for the purposes of complying with legislation, does not collect data from minors.
For further details, see the Responsible Gaming policy.
How long do we store your data?
We will retain collected personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of complying with legal, contractual, and accountability obligations or requests from competent authorities.
To define the retention period for personal data, we consider the sensitivity, nature, and quantity of the personal data, as well as the potential risk of harm from unauthorized use or disclosure of the information.
All data collected will be deleted from our servers when requested or when they are no longer necessary or relevant to offer our Services unless there is any other reason for their maintenance, such as a possible legal obligation to retain data.
International Transfer
Cookies
Ana Gaming, through its website, uses and collects ‘cookies.’ These cookies are used to store information, including visitors’ preferences and the pages on the website that the visitor accessed or visited. The data is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Data Controller
In order to guarantee transparency in the processing of personal data and compliance with legislation, we have appointed Henrique Toffanin as Data Controller, whose contact email is [email protected].
Update of this Policy
Ana Gaming is committed to providing transparency of information to its users and customers.
Therefore, we are constantly improving, and as such, this policy may be updated at any time, aiming at improvements and greater security for the user, based on continuous monitoring of applicable legislation and the regulated market.
Therefore, we recommend periodic access to be aware of any changes.